Welcome

Thank you for using the City of Albany's online account management system. With this system you can:

  • Make a Payment
  • Set Up Paperless Billing
  • View Your Bill
  • See Your Usage History
  • Look at Your Account History

To make a payment, simply log in to your account with your REGISTERED email address and click on Make a Payment. If you would like to sign up for automatic bill pay, click here.

FIRST TIME USERS, you will need a copy of a recent bill so that you can register:

  • First Name (enter in all CAPS)
  • Last Name (enter in all CAPS)
  • Account Number (including the -000 at the end)
  • Your Email Address
This website will be unavailable each morning from 3:00 am to
3:20 am for maintenance.
We apologize for any inconvenience this may cause.



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