Welcome - Please Log in Below

Thank you for using the City of Albany's online account management system. With this system you can:

  • Make a Payment
  • Set Up Paperless Billing
  • View Your Bill
  • See Your Usage History
  • Look at Your Account History

To make a payment, simply log in to your account with your REGISTERED email address and click on Make a Payment. If you would like to sign up for automatic bill pay, click here.

FIRST TIME USERS, you will need a copy of a recent bill so that you can register:

  • First Name
  • Last Name
  • Account Number
  • Your Email Address
This website will be unavailable for maintenance during the following times:
  • Daily from 3:00 AM to 3:30 AM
  • Each week from Sunday at 10:00 PM to Monday at 2:00 AM 
We apologize in advance for any inconvenience this may cause.


Please enter your e-mail address and password below.

Enter your e-mail address:

Please enter your password:

Remember Me

Password Reminder

If you have already registered and lost your password, click here.

Registration Options

Register using your utility bill and e-mail address.
If you would like to register using your utility bill click here.

Quick Payment

Make a quick payment without registering.
If you would like to pay without registering click here.

Need Help?

If you need help logging in please feel free to contact us.
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