Thank you for using the City of Albany's online account management system. With this system you can:

  • Make a payment
  • Set up paperless billing
  • View your bill
  • See your account and usage history

To make a payment, simply log in to your account with your registered email address and click on Make a Payment. If you would like to sign up for automatic bill pay, click here.

FIRST TIME USERS, you will need a copy of a recent bill so that you can register:

  • First Name (enter in all CAPS)
  • Last Name (enter in all CAPS)
  • Account Number (including the -000 at the end)
  • Your Email Address


Email address


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Save payment info for future use.

Quick Payment
Pay a utility bill without registering.

Need Help? Contact us.

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